At Wellencia, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services. By using our website and services, you consent to the practices described in this policy.

Information We Collect

Personal Information:

• Contact Details: Name, email address, phone number, and mailing address.
• Payment Information: Billing address, and transaction history.
• Health Information: Relevant health and wellness data necessary for tailoring your wellness experience.

Non-Personal Information

• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Cookies: To enhance your website experience.

How We Use Your Information

Personal Information

• Service Delivery: To process bookings, provide personalized wellness plans, and ensure seamless travel arrangements.
• Communication: To send booking confirmations, updates, promotional offers, and respond to inquiries.
• Customization: To tailor our services and offerings to your preferences and wellness goals.

Non-Personal Information

• Improvement: To analyze website usage and improve our services and user experience.
• Security: To monitor and enhance the security of our website and services.

Sharing Your Information

Third-Party Providers

• Service Partners: We share your information with trusted partners who assist in delivering our services, such as accommodation providers, travel agencies, and wellness centers.
• Payment Processors: Secure payment processing partners handle your financial transactions.

Legal Requirements

• Compliance: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of Wellencia, our users, and others.

Data Security

• Encryption: We use advanced encryption technologies to protect your personal information during transmission.
• Access Control: Access to your personal information is restricted to authorized personnel who need it to perform their job duties.

Your Rights

• Review: You can request access to the personal information we hold about you.
• Correction: If your information is inaccurate or incomplete, you can request corrections.

Changes to This Privacy Policy

Modifications: We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will not be communicated with responsible parties, and You are responsible for reviewing and understanding the current version.

Contact Us

Email: info@wellencia.com
Phone: +971521555366

By using our services, you agree to this Privacy Policy. We are committed to protecting your privacy and ensuring your wellness journey with Wellencia is safe and secure.